BRITA FAQ

Find answers to your questions about BRITA products, the benefits of BRITA filtered water and more. Browse the sections below.

Benefits of filtered water

BRITA products reduce plastic waste, have a significantly lower CO2 footprint than bottled water, and thus make an important contribution to a more sustainable society. As a company we also want to make such a contribution by reducing the environmental impacts of our business activities to a minimum while we continue to develop and grow at the same time.

The filtering process can cause a small increase in water's potassium level. However, one litre of BRITA filtered water contains less potassium than an apple. If you have kidney disease or watch your potassium intake for other reasons, consult your doctor before using a water filter.

It’s better to use BRITA filtered water over tap water in steam irons to help reduce limescale build-up. However, for most steam irons with an aluminium base, de-mineralised water is recommended for optimum performance. Filtered water is ideal for irons with a chrome plated steel base. If you are uncertain what kind of iron you have, refer to your instruction manual or contact your iron’s manufacturer.

This applies to BRITA water filters based on ion exchange resin and activated carbon, e.g. MAXTRA+ filter cartridges. 

No. BRITA water filters which contain ion exchange resin and activated carbon reduce substances from tap water that can affect its taste and appearance. The process only partially de-mineralises water. Distilled water, in contrast, is fully de-mineralised. That’s why filtered water is not suitable for use when distilled water is required, such as car batteries.

Mains water is strictly regulated and monitored, but may contain substances that impair its taste and appearance. A BRITA water filter can reduce mains water’s:

  • carbonate hardness/limescale (calcium and magnesium ions)
  • free and bound chlorine (if present)
  • lead and copper

BRITA filtered water provides you and your family the ideal basis for aromatic hot drinks, such as coffee and tea. It’s ideal for cooking and effectively protects domestic appliances against limescale build-up.

These advantages apply to BRITA water filters based on ion exchanger and activated carbon, e.g. MAXTRA+ filter cartridges. An exception is the MicroDisc water filter, which is based on activated carbon. It has been developed as a mobile and uncomplicated solution to optimize the taste of cold water. It fits into the water filter carafe  and the water filter bottles.

Store your BRITA filtered water in a cool place, such as the fridge. Also, protect your BRITA product from direct sunlight and consume the water in the receptacle within one day.

Water hardness falls into two categories: permanent hardness and temporary hardness. Permanent hardness does not influence water’s taste or how household appliances work. Temporary hardness affects the taste of food and beverages prepared with hot water. Further, it causes limescale deposits in home appliances that heat water, such as kettles, steam irons, coffee makers and washers.

By reducing water's temporary hardness, BRITA water filter cartridges reduce taste and aroma-impairing substances and limescale build-up. The result is great tasting water for hot drinks and dishes prepared with water, and less lime scale build-up in home appliances.

Questions about BRITA products

All BRITA materials in contact with water do not contain polycarbonate and therefore do not release BPA. Additionally, materials used in BRITA appliances are certified food grade quality. This includes migration tests according to EC legislation. Accordingly, there is no migration of forbidden/dangerous substances above the levels set by the EC.

Yes, most of our jugs are dishwasher-safe up to 50°C. Alternatively, you can wash your BRITA water filter jug by hand using warm, soapy water and a sponge. Please see the instruction manual for more information.

The following BRITA products/components are not dishwasher safe. Please clean as described in the instruction manual:

  • BRITA Fun
  • BRITA Flow
  • BRITA water filter Jug Lids containing BRITA Memo

BRITA MEMO, METER and Smart Light: remove from the lid before placing lid in the dishwasher

Yes, minerals can pass through the BRITA MicroDisc water filter. It's designed to filter unwanted substances (e.g. chlorine, micro particles and trace impurities) and at the same time allow minerals (e.g. calcium and magnesium) to pass through. 

Yes. It's quick and easy to do. Simply follow these four steps:

  1. Unlock the cartridge using the two blue levers on the sides of cartridge head. No need to turn off your mains water: there is an automatic shut off valve in the cartridge head.
  2. Release the pressure using the flush valve. After doing so, remember to close the valve again.
  3. Pull out the old cartridge and replace with a new one.
  4. Lock the cartridge in place.

Please filter cold water only for optimum performance. The unfiltered water settings may be used with hot water.

Yes. BRITA waterbars are easy to install and instructions are provided with product. For best results, we recommend using a professional plumber.

No, freezing your BRITA water filter bottle may damage parts of the bottle or the BRITA MicroDisc.

Your BRITA water filter bottle is designed for mains treated tap water only. Since it filters while you drink, anything you would add to the water like juices, tea or fruits would be filtered before you drink it. This would influence the taste of the drink and might impair the filter and its hygiene.

No. Your BRITA water filter bottle is designed for use only with water tested as safe to drink according to legal regulations, such as mains treated tap water.

No. BRITA water filter systems are designed for use only with municipally treated tap water or with water from private supplies that has been approved safe to drink.

Yes. All BRITA waterbars come with a two-year warranty for material defects and functional errors that can be traced to faults in production or construction. By registering your BRITA product you receive a free warranty extension to a total of three years.

This applies to products currently sold by BRITA only.

No, the BRITA water filter replacement indicators are provided with a battery inside.

Yes, the BRITA water filter bottle Active 0.6L is designed to fit into most standard bicycle water bottle holders. 

The BRITA On Tap is meant to improve the taste of tap water, e.g. for cold drinks, and to remove a broad range of impurities while letting minerals such as calcium and magnesium pass through the filter. Drinking hard water is not harmful not does it contribute to bad taste. The filtered water can also be used for preparing hot drinks or cooking but does not protect appliances against lime scale build-up. If you want to reduce the hardness of your tap water, a product with the BRITA MAXTRA+ filter or a BRITA Under The Sink solution may be a better choice.

The Cool version is designed to fit in the fridge door, while XL size provides you with a larger capacity for filtered water.  

Depending on which BRITA water filter system you have, BRITA METER, BRITA MEMO or BRITA Smart Light monitors your filter's performance. Please refer to the product manual for more information.

Simply press and hold the start button on the lid until four bars appear on the display and flash twice. Now BRITA MEMO will start the countdown. The flashing dot in the display's bottom right-hand corner indicates BRITA MEMO is working. The number of bars on the display indicates the remaining lifetime of the cartridge in weeks, with one bar disappearing each week.

You should replace your filter cartridge at least every four weeks. That way you'll enjoy optimum performance from your BRITA cartridge.

After inserting a new MAXTRA+ filter cartridge, press and hold the start button on BRITA METER for approximately six seconds. When four bars appear in the display and ‘OK' flashes, you've activated BRITA METER and your MAXTRA+ cartridge is filtering properly.

To determine the remaining lifetime of your MAXTRA+ filter cartridge, simply look at the percentage shown in bars on the display. Flashing water droplets that move successively from top to bottom on the display indicate an active filtration process. When the empty filter cartridge icon flashes ‘NEW', it's time to replace your MAXTRA+ filter cartridge.

 

You should replace your filter cartridge at least every four weeks. That way you'll enjoy optimum performance from your BRITA cartridge.

Simply press the LED button on the lid to see the current filter status. Each time you use the water filter, BRITA Smart Light tells you the cartridge's status with its coloured flashing lights.

Regularly clean your products by hand using a mild detergent or in the dishwasher (max. 50°C). Disassemble the unit if using a dishwasher.

The water filter carafe lid must be cleaned by hand. Do not use abrasive sponges.

Before cleaning, remove the BRITA MicroDisc and store it on a clean surface. We recommend placing the BRITA MicroDisc in a clean cup every week and pouring boiling water over it. If the BRITA MicroDisc floats to the surface, hold it down with a spoon. After five minutes soaking, remove it and reinstall it making sure your hands are clean when touching the filter system.

The lifetime of a A 1000 filter cartridge depends on your individual water consumption. It lasts up to 6 months. Look at the cartridge's status indicator to see when to change your filter cartridge.

The product must be cleaned before you use it for the first time.

Before using the BRITA MicroDisc for the first time, rinse both sides of the disc thoroughly under warm running water for approx. 30 seconds to remove any activated carbon dust that may have adhered to it.

In the first litres the MicroDisc may appear to filter slowly because it has not achieved its optimal water flow yet. In this case you may soak it in warm water for one minute which will optimise the water flow.

The filter lasts up to 600 litres (approx. 4 months, depending on usage) and can be exchanged in no time. The digital display shows remaining filter capacity.

That's because OLAP was renamed mypure. Find it online here.

Please call our customer service for information about where to buy the cartridge for the old BRITA On Tap. You can find the phone number below in the footer of the website.

BRITA waterbars connect directly to your main water line and replace your kitchen tap. This allows you to enjoy great-tasting BRITA filtered water whenever you want. Instantly and as much as you need.

We advise you to always follow the recommendations of your water supplier.

Both features are electronic water filter replacement indicators that remind you when to replace your water filter.

BRITA MEMO tracks the time since you last replaced your filter. Simply press the button to start the countdown. It automatically reminds you when it’s time to replace the water filter.

BRITA METER uses three factors to determine the optimum time to replace your filter: the volume of water filtered, the water hardness and the time since the water filter was last replaced.

We are constantly working on improving the performance of our BRITA filters according to the feedback of our consumer. Since more and more consumers are concerned about trace impurities of pesticides, herbicides and hormones in their tap water, we at BRITA want to answer this need. We can guarantee that the BRITA MicroDisc filters those trace impurities for up to 60 litres. And with 60 litres you can still cover your daily hydration for a complete month (based on an average usage of two litres of filtered water per day, seven days a week).

Though using the same filter, the way of filtration differs between BRITA water filter bottles and BRITA water filter carafes:

BRITA water filter carafes with gravity filtration offer generally higher contact time of impurities with the activated carbon, which increases the filter performance and lifetime. The BRITA MicroDisc lasts for up to 150 litres.

With the BRITA water filter bottles the water is being filtered while drinking. The suction leads to a higher flow rate and less contact time with the activated carbon. The BRITA MicroDisc water filter lasts for up to 60 litres. 

BRITA waterbars can be retrofitted to fit most sinks or worktops and require just one standard 35 mm hole. No additional plumbing or holes needed. The filter cartridge is small and does not require much space under the sink. It can be installed horizontally or vertically.

Questions about BRITA water filters

Yes. The contents of all BRITA cartridges are food-grade quality and completely harmless, even if accidentally ingested.

No. BRITA cartridges are not designed to remove fluoride. Some fluoride is naturally present in tap water, whilst some water companies add fluoride to the water. If you are concerned about the presence of fluoride in your tap water, check with your local water supplier.

If properly stored, all original BRITA cartridges can be kept for several years. Proper storage means at temperatures between 1 °C and 50 °C, without exposure to direct sunlight or heat. The cartridge should also remain sealed in its original packaging.

The new filter cartridges fit all BRITA water filter jugs with MAXTRA type funnel sold in the past and now.

1. Scan the QR code from the packaging with your smartphone (Android: QR Code App required / iphone: integrated in camera)

2. Your calendar opens with a 4 weekly calendar entry for the filter exchange. Simply save the BRITA calendar entry to your calendar. Your calendar will now remind you every 1 month to replace your filter.

Both the BRITA MAXTRA+ and BRITA MicroDisc have been designed for quick, easy installation.

BRITA MAXTRA+ cartridge:

Simply fill a jug or bowl with water. Immerse the BRITA MAXTRA+ cartridge in cold water and shake gently to remove any air bubbles. Insert the cartridge into the jug's funnel and run water through the filter twice. After discarding the first two litres, your BRITA filter cartridge is ready for use.

BRITA MicroDisc:

Before using the MicroDisc for the first time, place it under running water and lightly rub both sides with your fingers for approx. 30 seconds. This effectively removes any loose carbon dust that may be present.

The BRITA MicroDisc uses Pure-Taste-Technology to effectively filter unwanted substances while allowing minerals to pass through.

The main ingredient of the BRITA MicroDisc is fine grained activated carbon made of natural coconut shells that obtains in carbonization and activation process a highly porous structure. Therefore there is a very large inner surface with millions of tiny pores that trap and lock away unwanted substances such as chlorine and other taste impairing substances, micro particles (≥ 30 μm) as well as trace impurities (e.g. certain pesticides, herbicides and hormones as far as contained in your tap water). The result is fresh and pure-tasting water.

To obtain the solid form of the MicroDisc, a fleece and a small fraction of a binder is required to bind the granulated activated carbon together. All ingredients of the BRITA MicroDisc have been tested to food-grade quality. 

The filter material of the MAXTRA+ filter cartridge contains a mixture of ion exchange resins and activated carbon that has been tested to food-grade quality. The ion exchange resin used reduces the carbonate hardness (limescale) and reduces metals, such as copper and lead, that can occur as a result of domestic installation. The activated carbon reduces substances that may impair taste, such as chlorine and chlorine compounds.

For optimal performance we recommend to exchange your BRITA MicroDisc after 1 month. We help you to remember when to exchange the BRITA MicroDisc:

Refill exchange reminder for your water filter bottle:

For the BRITA Water filter bottles you can download our BRITA refill reminder for your smartphone. Simply scan the QR code from the packaging.

Refill exchange reminder for your water filter carafe:

For the BRITA water filter carafe you can activate the BRITA Memo on the lid of the carafe – it monitors the life of the filter and tells you when to change it. Alternatively you can of course also download the BRITA refill reminder for your smartphone by scanning the QR code from the packaging.

To ensure you enjoy high quality BRITA filtered water, replace the filter cartridge at regular intervals.

The lifetime of a filter cartridge depends on the local water quality. If your mains water contains a carbonate hardness of 10 -12°dH, the filter cartridge should be replaced after 150 litres of water. If the water is harder or consumption is greater, the lifetime of the cartridge reduces accordingly.

The cartridge should be replaced at least every 1 month.

Dispose of used MicroDiscs in your general waste. Although the BRITA MicroDisc has a high amount of biobased ingredients a small fraction is non-biobased and this is why the MicroDisc is not compostable. 

If you have hard water, we recommend using the MAXTRA+ Limescale Expert. This filter is  50% more effective in reducing hardness than the Pure Performance filter cartridge. 

The filter cartridge allows you to prepare tasty cold and hot drinks. It is especially recommended for soft and medium-hard water.

Don't worry, it's completely normal. Whether it's damp or dry has no effect on the cartridge's performance.

All BRITA water filters provide high filtration performance while effectively reducing a number of substances that can negatively affect taste or odour such as chlorine. Additionally, BRITA water filters are easy to install set up and store.

BRITA MAXTRA+ water filter:
The BRITA MAXTRA+ water filter provides up to 1 month and 150 litres of freshly filtered water. Its ion exchange resin reduces both carbonate hardness (limescale) and metals such as copper and lead. The activated carbon reduces substances that can impair taste, such as chlorine and chlorine compounds.

BRITA MicroDisc water filter:
The compact and powerful BRITA MicroDisc filters up to 150 litres of water and lasts for up to 1 month. The technology stops unwanted elements that impact the taste of water, such as chlorine while allowing minerals like calcium and magnesium to pass through.

It's just activated carbon from the BRITA filter. The granulated activated carbon is made of coconut shells. Like all natural products, coconut shells are subject to natural variations in product quality. Sometimes this leads to abrasion of parts of the carbon into your filtered water. Preparing your cartridge as described in the product manual can help eliminate carbon dust.

Once the BRITA cartridge is full it simply stops filtering. It does not leak impurities back into the filtered water.

The BRITA MAXTRA+ Pure Performance filter cartridge is designed for people who drink a lot of water - especially when it's cold. The Pure Performance filtering mix has been enriched with more active carbon.  This allows us to reduce not only typical tap water contaminants like chlorine, but also pesticides, herbicides and selected pharmaceuticals. Water filter recommended for soft and medium-hard water.

MAXTRA+ Limescale Expert is recommended for people whose main problem is hard water. The filter naturally reduces the typical tap water impurities that affect the taste, smell and transparency of the water. The ion exchanger stops the deposit of limescale in the kettles and coffee machines. Recommended for very hard water.

The existing MAXTRA+ universal filter cartridge has been modified on the basis of the latest market research, which has shown different habits in the consumption of filtered water. The result of this modification is the replacement of one cartridge with two new cartridges - which better meet the individual needs of our customers. Changes in the filtering mixture inside the cartridge allowed us to obtain better filtration results of selected contaminants. 

Two filter cartridges, two different mixtures for different consumer needs. The BRITA MAXTRA+ Limescale Expert filter cartridge is designed for 150 liter with focus on hardness reduction while the MAXTRA+ Pure Performance guarantees 100 liter cleaner and clearer BRITA filtered water.

With the introduction of BRITA MAXTRA+ Limescale Expert filter cartridge and the BRITA MAXTRA+ Pure Performance filter cartridge, BRITA answers more specifically to consumer needs and local water conditions. Therefore, MAXTRA+ Universal is no longer available in the market.