What People Say

What People Say About BRITA customer service

I spent a good deal of time studying and working in water treatment.  I did not spend months investigating, but from information available on the shop shelves your Brita On Tap water filter get my vote. As I said in my previous email I am a long time user of your product and am very happy to recommend them to family and friends. Your prompt reply to my email makes me even a bit happier that I recommend your product
L. Walker

I received the replacement container and lid today. I would like to take this opportunity to say how impressed I am with the way you have handled this problem for me. I cannot remember another time when a Customer Service Officer or  Company have been more receptive to a situation or who have responded so timely and adequately.  During the course of all this, I have recounted many times to colleagues and friends how I have been treated by you and Brita and how impressed I am with the service.  When I upgrade to a more sophisticated system, be rest assured I will be calling your company first.  
Kindest regards
J Harrison Qld

Although it's an unwanted hassle to require warranty service on a brand new purchase, I was most impressed by the courteous and professional manner in which Paula handled my enquiry from the initial contact until final dispatch of the replacement component.  She knew exactly what she was talking about.  She respected me as a consumer.  She confirmed part descriptions with me.  She kept me informed throughout the whole process.
TL, NSW

I'd like to give my heartiest thank you for what I consider to be outstanding customer realations. The replacement jug bits arived at my home with breakneck speed and I am now enjoying cool clear BRITA water again. We are lucky here in Burnie to have water storage aplenty of very high quality, but as good as it is, your filtration is still a vast improvement.  So thank you, your company and anyone involved, as service like this puts you guys head and shoulders above any apparent opposition.
DH Tas

Thanks again for all your help Paula, you've provided the best customer service I've had in years and I really appreciate it!!  Please pass my comments on to your supervisor/manager and I hope you get recognised for it (if you have an employee of the month award or something similar)
All the best
Carolyn 

I have received the replacement filter and am again enjoying fresh clean water I would like to thank you and Brita for the fast efficent service that you have provided I have been very impressed by your warranty process and that is from someone who has worked in customer service for over 20 years! Congratulations to you and Brita - I will continue to recommend your wonderful products to my friends and family
Many Thanks
B Quinn

What a pleasant surprise. A company which looks after its customers, not that easy to find these days especially for a minor problem like this.  Rest assured I will continue to recommend Brita products to family and friends.
Thanks again,
J Mason.

Just after sending you that first eMail from your website I noticed the 0800 number on the same page and dialled it to "telescope the timeline" as it were. I gave my details to one of your staff who had already set the wheels in motion. So thanks for your prompt help and excellent customer service.  We would not be without our Brita unit. We'll be sure to spread the word.
T Spanninga, NZ

I would like to express my sincere thanks and gratitude to Brita for so kindly replacing the lid of my water filter jug which was lost during our recent relocation. The service you proved via the web was very efficient and I was delighted to receive a new lid in the mail - and at no cost. It is rare to have such an easy and pleasurable exchange of this kind. I was preparing to be told that I would have to buy a whole new jug, which is not something I wanted to do for the sake of the environment and general waste. Congratulations and thank you.
C Roberts
Elizabeth Bay


What People Say About BRITA

Every year, we receive thousands of cards from satisfied BRITA customers. Here is a selection of typical comments:

The water tastes fantastic, it is easy to use, good value and healthier.  The best aspect is that by using the BRITA fridge jugs combines with “mygreenbottles”  I no longer buy bottled water so not only am I improving my health but also the health of the planet!
KB, WA

1.    The comfort we get giving our young children clean, filtered water, yet still with fluoride for strong teeth
2.    2 “making tea test” I have proven to my many beer making buddies that beer made from BRITA filtered water makes a nicer, cleaner, crisper beer.  Here is my “MAXTRA LAGER” recipe.  A great summer crisp beer:
– 20L of filtered BRITA water
- 1.7kg tin of “Coopers Canadian Blonde” Malt Extract
– 500 g dextrose
-    500 g of light dry malt (e.g. Coopers)
-    - 3L of hot/boiled BRITA filtered water
Method: Mix all ingredients in 3L hot water until dissolved.  Add mixture & 20L of filtered water to the beer fermenter.  At yeast and ferment as per instructions on the tin.  All ingredients can be bought at Big W.  Great BRITA Beer, by great BRITA Water
RC, NSW

I am undergoing chemo for breast cancer.  I live in WA and it was discussed with me by a caring nurse what water I drank as “upset Bowels” was a problem.  WA in on water restrictions.  Our dams are low and bacteria from tap water very high as a result.  I thought I was doing the right thing by drinking lots of water (tap) but in fact it was making me sick.  I have greatly improved – dramatically – wince using BRITA and I will never turn back knowing the purity to me is emotionally healing.
JM, WA

My wife and I use it in our caravan when touring and can count on a cup of tea that tastes like tea.  Water quality all over Australia is very unreliable so a BRITA is the best guarantee of good, drinkable water.  We recommend it to members of our caravan club.
RC, NSW

The Fill & Go bottles are good for the golf cart!
PB, NSW

The On Tap unit is “fix & forget” assembly which is very efficient, gives excellent tasting water with no fuss
DC, Qld

I no longer have to descale my iron or coffee maker.  So simple to use, safe water to fill my drink bottle, cat bowl and top up my fish tank.
VG, NSW


I am a coffee chain-cup drinker.  I have tried different bean combinations and flavours, but water from BRITA water filter gives a different zest to it.
FM, NSW

The product does its job in turning poor water into good water and they honour their guarantee without question
GS, SA

It is important to take care of the environment.  I am at an age where I am concerned for the future of my two daughters.  What kind of earth will they inherit?  At the rate we are going, they are going to inherit a world full of plastic water bottles.  We obviously need to be more sustainable in our actions and accountable to our future generations.
PC, WA

Beverage
Refreshing
Innovative
Tasting
Affordable
A brand you can trust and quenches your thirst for a burst of healthy tasty clear clean water!
CD, Qld

The filtered water tastes so good against our tap water here.  So glad I could acquire your product here and the replacement filters are always available.  “Good on you BRITA” – A very happy customer.
DG, WA

When we moved into our new home I noticed that my son’s eczema worsened and that a brown residue was left in my ice tray.  I became concerned about the cleanliness of our water.  Since using filtered water the residue has not returned and my son’s skin has improved where I no longer use strong steroid cream any more.  Very  satisfied.
LH, Qld

I have just had a baby who is now 2 weeks old.  As I am breastfeeding I get extremely thirsty and I thought the Fill & Go was perfect for me to constantly sip on both at home and when out.
SC, Vic

I have drank only bottled water for 12 years.  By using my BRITA filter jug I will save myself over $400 a year, I will also be reducing my impact on the environment by no longer buying bottled water
JF, Vic

I tried the tea test and it actually works!  As a daily tea drinker I noticed the change in taste straight away.  Thanks for the tip.
MH, NSW

Recently we went to Italy where my friend carried bottled water up a flight of 78 steps.  I told him of BRITA and he bought one and wishes he had known about it earlier.
RF, Qld

Gee, how wonderful it is to taste nice water again.  Such a small cost can make a bigt difference.  Cheers.
AC, Qld

 

I bought a BRITA Fill & Go filter bottle and WOW!  How good did the water taste!  So I’m off to buy a system for the kitchen – another minute I won’t waste.
JC, NSW

I carry a water bottle with me everywhere I go.  Because of concerns about refilling “bottled water” plastic bottles, I went looking for a refillable sports bottle.  The BRITA Fill & Go has been far superior to all others I’ve tried.  It does not leak, easy to wash and fill, and easy to drink from.
DG, NSW

I have the BRITA Optimax cask.  I’m a life member at weight watchers and a mother of 4 children under 7.  It’s easy for them to use and the novelty of getting a drink themselves from the fridge has outweighed the want of cordials.   Drinking more water, is always a topic most of us struggle with at our weight watchers meetings.  One of my tools to achieve more water & less munchies is as a rule if I open the fridge I must have a glass of water, so I keep a cup next to my Optimax.
TU, SA

I have been an eczema sufferer for 30 years and I finally went to a skin clinic for help.  They suggested a change in diet including most importantly, drinking 2 litres of filtered water a day.  Since using this product my eczema has almost completely gone!  Life changing!  I will be recommending this easy and simple life change to anyone willing to listen to me.
NH, ACT

I work with children as a playgroup facilitator and I am very concerned about children’s health.  I’ve been providing them water from bottles for years and now I decided to buy a BRITA jug to filter the water.  I’ve explained to parents the goodness of drinking filtered water and I hope this will bring good results.
MA, NSW

After seeing a friend carrying large quantities of bottled water, I bought them a BRITA Optimax cask for Christmas – they have never bought bottled water since – and that was 2 years ago!
CP, NSW

It is really fab knowing one can fill ones Fill & Go water filter bottle on the run no matter where you are.  Being able to have filtered water, the flexibility, convenience and taking health one step further.
UD, WA

By using clean, filtered drinking water, I am showing that I love and respect myself.  And this is a very important thing.
MD, Qld

I find my BRITA water filter jug fantastic.  I mentioned it to “other mums” at canteen duty today – they’re getting one for the canteen!
TH, NSW

Finally I have good, clean water which my daughter will drink without a fuss.  Thank you BRITA!  Well done!
CH NZ            

Everyone around us seem to be obsessed with the need for bottled water, but I prefer to know where the waer I drink comes from, but because our water has an earthy flavour during summer which puts us off our water, tea & coffee, but the BRITA water filter has changed that & because we enjoy our drinks now, made from filtered water, we have lifted our consumption and are feeling the benefit in our health
VB, NZ

My husband works at the local desalination plant that supplies our water.  He was appauled that I had thought of getting a BRITA filter as he thinks there's nothing wrong with our tap wter.  Our toddler drinks it every day directly from the tap and some days it really has a very bad aftertaste.  Now that we've got BRITA water, even my husband had to admit that 'his' water from'his' plant can't quite compare - I think he's trying to improve the taste of our tap water now but in the meantime we've got BRITA :)
AM, Qld

It is so affordable (a big factor when you are pensioners) and the difference in the quality of the water is immediately discernible.  I have no trouble now in drinking the amount of water I need.  I have kidney stones so you can appreciate the difference this will make to our health.  I filter the rainwater even before I use it for tea.  Many thanks - this will be the gift that keeps on giveing.
HG, WA

We never gave BRITA water a thought because we like others, thought that it was like the other brands of filtered waters.  However since receiving one as a gift, we were amazed with the taste of the water and also the imporovement in the taste of tea and coffee made by BRITA.  Thanking you.
MT, NSW

I consider BRITA one of the best gifts I have received.  It is prominent in my refrigerator at all times.
MR, Qld

It means the horrible guilt inducing pile of disposable water battles shall be no more.  No longer will I find them wedged under the car seat, mocking me and telling me “I thought you were supposed to be a greenie.’  Ahh now I don’t feel like a hypocrite.
AD, Qld

Having just emigrated from the UK, I am living in an older property leased for us.  The water due to an old pipe system was brown, smelly and a nasty taste – quite undrinkable!!  My daughter-in-law bought me a BRITA and the problem has been solved – it felt like magic.  Thank you.  If only other things in life were as simple.
DO, Vic

BRITA Fill & Go provides the flow for people on the go.
NA, SA

I do child care from home and now have even the fussiest child drinking my ‘special’ water.  Parents have now purchased your product.  We did a water test recently and BRITA filtered water had filtered out the chemicals!  We are so happy.
JK, Vic

As a flight attendant, I have the pleasure of over-nighting in such places as Alice Springs.  I love the Alice, but the water is a little funky and tastes terrible!  BRITA's Fill & Go drink bottle has saved me many dollars, from not drinking my $10 mini bar water! THANKYOU.
MZ, NT

I am old enough (83), to remember the clear crisp taste of rain water.  My BRITA gives me the same pleasure of a pure sparkling drink.
JM, Vic

Our small office found bottled water too costly.  The quotes for under-sink filters were also too costly.  As the city tap water tasted awful, some staff were bringing their own bottle water from home.  The BRITA Optimax offered the only cost effective solution to our problem and the staff are all happy with the taste of the water.  The size of the unit is also ideal for a small office of eight.
PPL, Qld

After having my old basic standard BRITA jug for over 7 years, I am now physically unable to drink unfiltered tap water!  After deciding to finally upgrade, I’m absolutely STOKED with my new BRITA Marella – much bigger, better and easier to use.  Love it, love it, love it.
SN, Vic

Drinking tap water used to be bad, then BRITA filters came along and now I’m glad.  The taste is better and no chemicals too.  Find out what BRITA filters can do for you.
SF, WA                      

With my BRITA Optimax cask, I now have cafe quality tea and coffee.
CD, WA

I am 85 years of age and play golf twice a week.  "Bubblers" on course have a tainted taste.  The Fill & Go bottle provides me with fresh tasting water on the hot Qld days.
JO'N, Qld

I had tried everything including using 2 tea bags to get a decent cup of tea without the awful smell.  Then I drank mum�s tea - she used the water from her BRITA.  Now I have a BRITA jug and can drink normal and herbal teas � thank you.
LR, WA

Brilliant
Replenishable
Ideological
Trialed
Acclaimed

Worthy
Appealing
Tasteful
Environmentally Sound
Reliable

Fresh
Ideal
Light
Terrific
Economic
Renowned

WN, NSW

Water is so good for us
But oh so yuk to drink.
Soft drink is no good for us
But oh so yummy I think.
So what to do with the good stuff,
Oh please don't make me drink!
Now, what's this that my loving wife did buy?
Clear water I now do spy.
The water's so lovely, clean and yum
Now it's really good for my tum.
My new jug with filter divine
makes water consumption really so fine.
Energy a new from my eight glasses a day
Helps me to excel in my work and play.
So easy to use and go anywhere
Each drip being easy on wear and tear
To the makers of BRITA I really must say
Thank you so much for this healthier way.
BN, Qld                   

My BRITA Marella Cool Jug provides delicious water for my clients to enjoy!  Everyone noticed the difference straight away, so you’re getting lots of positive feedback and recommendations!  Thank you so much.
SW, NSW

We have very poor tasting water, but now it is more pleasant to drink.  I didn’t think anything could improve its taste, but BRITA has.  Thank you for a good product.
SS, NZ

Being diabetic, I need to drink lots of water.  However, every glass of water caused me to pull a face.  Thus causing even more wrinkles.  But now, with my BRITA Water Filter, no more ugly faces – no more wrinkles!!
PE, Qld

Having just turned 60 and the sudden realisation that the end is approaching far too quickly, I have hit the panic button and intend to do all in my power to live longer and decent water is a good start.  Used to think 60 was a good run, now I think 70 would be a lot better.
PA, WA

Recently my daughter accidentally broke my prized BRITA.  I seriously found it hard to drink tap water.  Purchased next day and have recommended it regularly!!
DL, Vic                   

I Love the pure taste of the fresh water and coffee is now fantastic.  So I also bought one for my son’s family.
GW, SA

I live in a house with VERY old pipes and the taste difference in my drinking water since using my BRITA water filter is just amazing!!  I hate to think what the water was doing to my body beforehand! YUCK!  I’ve also found a big difference in herbal tea.  I’m sure my liver and kidneys are very grateful.
CF, Vic

From UK to WA across oceans of water
BRITA was passed on from father to daughter
Dad’s kettle is free from all limescale collection
And for me – it’s the tea – a taste of perfection!
BRITA just keeps on filtering through.
PK, WA

It’s a shiny, healthy, correctly proportioned, cleverly designed product with a brilliant warranty and the company supports Greening Australia (plants a tree for me!).  Best of all, it does the job it’s meant to do, delivering cleaner, clearer great tasting water! (Which I happen to be made of, well 85% of me)
BH, Qld

After 10 years of my mother nagging me to get a BRITA filter, I finally succumbed, once I tasted how good filtered water is and that it leaves no build up in my kettle.  I have to admit, sometimes mums are always right!!
FL, Vic 

I am a Britaholic and have always been.  The reason for the purchase is that I am recently separated and my partner had the old Brita water filter on his list of things to keep.  I knew I could always get a new one, so he got the old one.  Good thinking Ha!

TP, Vic

It is easy to use and filtration is quick.  We take it with us on camping trips and use it to get rid of the chlorine taste of tap water.  I drink black tea and coffee and chlorine really spoils a good cuppa.
RC, SA

My 3 1/2 year old and 21 month old think it is so much fun to fill and watch it filter and now drink litres of water each day!  Thank you Brita.
JH, Vic

This Fill & Go Sports water bottle is the best invention since sliced bread!  Thanks.
JN, Vic

It is nice to have a drink of water that keeps out the impurities and after using the sports bottle by Brita, a jug in the fridge is great.  Also, as a gift, a tree is planted!! Very green!
VT, SA

I believe it is healthy to drink BRITA filtered water.  I had been drinking from my daughter's BRITA.  I actually noticed a big difference in my health.  Being an asthmatic I used to wheeze a lot.  I was then determined not to drink straight tap water as I had heard that it was not healthy or pure to drink.  I have been drinking filtered water for about 6 months and didn't have to buy asthma medication or see a doctor for asthma.  I am very happy with BRITA filtered water.
SK, Qld

I'm convinced one can't be really serious about achieving and maintaining good health without having filtered water at all times, as opposed to contaminated tap water.  I delayed purchasing filter equipment until I could obtain quality, affordable means of filtering.  As I'm an aged pensioner, this was important to me, as is maintaining my present good health.  BRITA met all my requirements admirably - so easy to use.
RC, Vic

After working for 10 years as a naturopath, I have seen how important filtered water is.  Naturopaths test people for heavy metals (e.g. aluminium, lead, copper etc.)  I was happy to see the instruction manual mentioned it removed these. Heavy metals and other toxins contribute to many health concerns.  I also hope to start a family soon and drinking good water before and during pregnancy I think is really important.  Thanks for a good product that's convenient to use.
JH, WA

I am very happy with your product.  I have primary stage of peptic ulcer.  I was doing household medicines but I did not find a good result.  Then I thought that it may be because of unfiltered tap water.  Then we bought Optimax water filter on your brand name.  Within 10 days I got 30% more relief in my ulcer.  Then I completed 7 days medicine course as prescribed by our Doctor (GP).  Now my ulcer is really cured.  Really your product is excellent.  We hope that you continue to invent such types of product, and we (public) will get benefit of it.  Thanking you may God bless you.
MS, WA

My husband and I were getting ill drinking the tap water and it had a rusty taste.  The BRITA filtered water tastes lovely, clean and refreshing and we feel we are doing our little bit towards reducing the impact on our environment.  And our health has improved out of sight!  No more upset tummies.
LM, NSW

Finally I have found a product that is efficient and will not malfunction or is reliant on electricity and all the problems associated with electricity.  It is portable and compact and can be taken with you anywhere!  Well done !!
PW, WA          

The jug is very easy to manage and I can carry it with ease at my age.  No heavy bottled water to lift and not costly to replace filters.  Excellent value for money - thankyou BRITA.
MP, WA

I love specialty teas now, thanks to BRITA.  I only taste the tea and not all the chemicals.
AC, Qld

What an interesting, innovative and helpful invention (IIHI).  You're not only helping people like me, who care for our own health and cost of bottled waters, but especially mother earth.  Thankyou for a job well done!
PV, SA

Get your H2O on the go
Get your BRITA it will make you pitter
It makes your eyes shine so bright tha you'll get a big fright
It'll make your skin gleam and your body so lean
BRITA, oh, BRITA is the drink for me, it cleans the brain cells and makes me sing with glee
If you want to be strong just like me, drink it all day long
You'll be happy you see.
Josh - age 9

I now know how great your products are. Excellent work BRITA !!! It does get
that horrible taste out of the water.
RT, NSW

We have 3 BRITA jugs - I love the red one. We also have an electric cooler on
the bench that uses BRITA filters, so filters are always on our shopping list. We
love the taste of filtered water and never drink tap water. Thanks BRITA you've
won us over.
CLG, NSW

I always have clean filtered water in my fridge for everyday use, great with a
scotch after a hard days work - I love the taste - cheers. PS I purchased two
today for future use.
JCD, WA

BRITA Fill & Go water bottle has become a great family favourite. As a family
we use it in sport, school and even simple things like shopping. The great taste
makes it so likeable.
DF, NSW

My husband used his Fill & Go bottle so much, we had to buy another one. It's
the only water he'll drink.
RK, NSW

I really loved the jug I use at home and was very interested when told about the sports bottle. It's so "easy" to use - frees me up to go exercise - no buying bottles anymore! No plastic waste! Brilliant
CH, WA

Congratulations BRITA!! The On Tap product is amazing, the change to the taste was incredible. Unbelievable and so easy to install, good value too!
MB, NSW

The impact of impure, unfiltered water on our health is larger than I previously knew. As a student of applied kinesiology, I have come to be aware of how detrimental the lack of filtered, clean water is.
ND, NSW

BRITA Fill & Go Sports bottle just makes my life easy. No looking for a shop that sells water. No getting ripped off. All I do is find a tap. Easy!
LG, NSW

I recommend BRITA because I'm a "tea" nut and a "water" nut. Besides I'm always having to explain that strange looking thing attached to my tap.
JK, NZ

I have become increasingly concerned at the volume of plastic going into our
recycling bin and the massive overuse of our spring water resources. Discovering your BRITA product on display at our local Kmart store and seeing how easy it is to use and then finding the water actually tastes better than the spring water we were previously using, I am thrilled that now we can filter tap water and enjoy drinking it. So thank you and I will definitely recommend your product to others.
DH, NSW

As I always drink filtered water I am always on the lookout for easy options. Fill & Go is a great idea as you can fill up at any tap any time.
EB, Vic

The taste of tap water affects the flavour of coffee, tea and other cooking. I am a chef and drink lots of water in the kitchen, but I won’t drink tap water. I don’t like to use it in cooking because of the way it affects flavours. So BRITA filtered water is great for all these uses !!
SF, NSW

My BRITA Water filter changes the flavour of our tap water into great tasting
fresh drinking water – no more buying bottled water.
BJ, Qld

It produces great tasting water which is my favourite drink. Excellent drinking water is essential since water is life.
CM, NZ

I have an old home and happen to have seen the pipe we use for kitchen drinking. The plumbing convinced me that we need a water jug - QUICK!! A lot cheaper than replacing plumbing hey !!!
EB, Tas

It is easy to install, works really well, simple to understand and makes the water taste much fresher, with no chlorine smell. When we took off the old water fitting for water saving, we were really amazed at the gunk and muck caught in the mesh - every glass had to strain through this soup - no wonder I was feeling ill all the time.
CM, NSW

Always a rush to get the kids to school, drink bottle seems to stay in the schoolbag overnight, at least they can fill at school if they forget at home!
KM, Qld

It turns what we are told is fresh water out of a tap into true sparkling, clear,
"real" fresh water.
TM, NSW

I needed a good supply of fresh water in the Victorian fires while working with those surviving. Days long and demanding. A supply of good water essential.
SH, NSW

Son and hubby are now drinking water! - previously unheard of phenomenon.
JD, Vic

Besides being so easy to install when instructions are carefully followed, the BRITA filter really gives cleaner, healthier and better tasting water. Peace of Mind On Tap.
SC, Qld

The price is matched by the taste - both excellent. Also, as a home renter, if I have to move, I can take my Brita jug with me, unlike other filtered water products. The ease of use also appeals as it only takes a couple of minutes to have "yummy" water instead of the "yucky" tap taste - according to my 5 year old.
NL, SA

It only takes one sip and your taste buds will flip. No more murky poolwater-like
drinks. You're my new BFF BRITA (wink, wink)
JB, Qld

I have previously had a BRITA filter jug and have been completely happy with it, so when it was time to replace it, I had no hesitation in purchasing another BRITA jug. It travels wherever I go, so that I don't have to put up with bad water. I know that my water or coffee will always taste tip-top.
RC, SA

I work in a large hospital and am constantly on the go. BRITA keeps me hydrated, it’s convenient, it’s a great alternative to bottled water and now all my work colleagues want one too!
LS, WA

I like to use filtered water for face cleansing. I think this is much better for my skin than straight tap water. This way I’m taking advantage of purer water both on the inside and outside. For the inside and the outside, you’re better off with BRITA filtered water!
JC, Vic

We love the convenience of the easy to use tap on the front of our Optimax cask. It fits easily into our fridge and the taste is surprisingly good. Even our 14 year old son who thought he was allergic to water is using it frequently!"
KP, NSW

I absolutely love my BRITA Fill & Go. My school only has tap water and with long hours I need a lot of water. Fill & Go is so convenient and now my fellow students have called me trendsetter as they have all got one now. It’s great.
Thanks BRITA.
JB, Qld

I primarily wanted a water filter for the health and happiness of my baby. I have lots of like-minded mum friends who will want to make the same choice I have for their little ones. He can taste the difference in his bottles.
JB, NZ

It is easy to install, works really well, simple to understand and makes the water
taste much fresher, with no chlorine smell. When we took off the old water
fitting for water saving, we were really amazed at the gunk and muck caught in
the mesh - every glass had to strain through this soup - no wonder I was feeling ill
all the time.
CM, NSW

Always a rush to get the kids to school, drink bottle seems to stay in the
schoolbag overnight, at least they can fill at school if they forget at home!
KM, Qld

It turns what we are told is fresh water out of a tap into true sparkling, clear,
"real" fresh water.
TM, NSW

I needed a good supply of fresh water in the Victorian fires while working with
those surviving. Days long and demanding. A supply of good water essential.
SH, NSW

Son and hubby are now drinking water! - previously unheard of phenomenon.
JD, Vic

Besides being so easy to install when instructions are carefully followed, the
BRITA filter really gives cleaner, healthier and better tasting water. Peace of
Mind On Tap.
SC, Qld

The price is matched by the taste - both excellent. Also, as a home renter, if I
have to move, I can take my Brita jug with me, unlike other filtered water
products. The ease of use also appeals as it only takes a couple of minutes to
have "yummy" water instead of the "yucky" tap taste - according to my 5 year
old.
NL, SA

It only takes one sip and your taste buds will flip. No more murky poolwater-like
drinks. You're my new BFF BRITA (wink, wink) .
JB, Qld

I have previously had a BRITA filter jug and have been completely happy with
it, so when it was time to replace it, I had no hesitation in purchasing another
BRITA jug. It travels wherever I go, so that I don't have to put up with bad
water. I know that my water or coffee will always taste tip-top.
RC, SA

I work in a large hospital and am constantly on the go. BRITA keeps me
hydrated, it’s convenient, it’s a great alternative to bottled water and now all
my work colleagues want one too!
LS, WA

I like to use filtered water for face cleansing. I think this is much better for my
skin than straight tap water. This way I’m taking advantage of purer water both
on the inside and outside. For the inside and the outside, you’re better off with
BRITA filtered water!
JC, Vic

We love the convenience of the easy to use tap on the front of our Optimax
cask. It fits easily into our fridge and the taste is surprisingly good. Even our 14
year old son who thought he was allergic to water is using it frequently!
KP, NSW

I absolutely love my BRITA Fill & Go. My school only has tap water and with
long hours I need a lot of water. Fill & Go is so convenient and now my fellow
students have called me trendsetter as they have all got one now. It’s great.
Thanks BRITA.
JB, Qld

The BRITA filter is best for sure

With a great design and so much more
Crystal clear water, fresh every day
Good for the body and good for the brain
The other brands cannot compete
with your sleek design – it is quite unique
Ease of use & quality assured
Means the others should be ignored
I recommend it to my friends
And will be using BRITA again & again
K. Jones

I start each day a BRITA way
Brighter me with BRITA tea
Brighter me with bottle water free!
All together BRITA!
J.Carr, QLD


I'm very impressed with the BRITA On Tap.
- The ease with which I could install your system - It looks great in situ!
And from mains to filtered water is so simple and totally efficient!
O.Nicholson, WA

No more water bottles
stuck in my litter
I'm now very happy
With my filter by BRITA
J.Whitrod, VIC

Scum-free tea
It's easy, works fast
No more stained cups,
Clean water, at LAST!
V. Richards, WA


I am English and living out here in this heat, a Pom needs good fresh, tasting water to stop us whinging!
C.Chartres, WA

I came across the BRITA Fill & Go by chance. I think that it is the best thing that I have purchased all year! I will recommend it to all of my friends as I've found that no matter where I am, I know that I will always be able to drink filtered water that tastes great, without the expense of bottled water. Thanks for creating such a fantastic product!
S. Griffin, VIC


As a naturopath, I want my clients to have a water filter that delivers the best possible taste, quality and stylish design. Anything to get people to drink more water!
L.Rusher, ACT

I blind-tested my partner - skeptical medico - and he picked the BRITA over tap water quite easily. We are both impressed!
S.McCarthy, VIC

My husband is in the Navy and is currently deployed to the Persian Gulf air support to the war. I am going to send him one tomorrow!! I think it is fabulous and I am sure that he will appreciate water that tastes the same as it does at home
N.Steiner, NSW

It tastes and looks like its direct from a natural water fall -  refreshing, crystal clear and very light tasting.
T. Tsipiras, NSW

My family members have used BRITA filters for over 10 years. We find it alleviates the asthma and allergies we suffer from. Now my grand children are using them too!
L.Stuart, VIC

I think your product is marvellous. After enjoying my BRITA at home, I bought another one to take in to work. When the other staff saw it and tasted the water, I told them they would never drink tap water or buy bottled water again. Now there are a lot of BRITA's on top of filing cabinets!
L.Parkes, NSW


This summer I will flaunt my new Aluna Filter Jug on the table for friends & family to see & taste. The product must work when my kids happily help themselves to water for a drink of preference over juice or milk.
C. Minchin, WA

I could never enjoy a full glass of water because of the taste, but now because of BRITA I definitely get my 8 glasses of water. We depend on BRITA like on bread and butter.
C. Gut, WA

BRITA On Tap, I can recommend with satisfaction to my friends. The taste is great, no longer feard concerns for health, have dissapeared. Installation is a breeze. Thank God I purchased one of these. To keep out all those scary things. Unfiltered water sometimes brings. Its unique design, to make you filter so if you want to feel great. Just install a BRITA!
P.Bevan, WA


It's Healthy, Convenient & easy to use.
It's Reassuring to know "The nasties"
have been taken out of my drinking water.

L. Shanahan, QLD

Ode to a BRITA Water Filter

The water was undrinkable
Our thirst insatiable
Now we have a BRITA
The water is much sweeter
Not to mention cheaper
Our tea and coffee we now enjoy
Saved by such an easy ploy
M. Gibbs, SA


Thank you very much for a prompt and reliable service. I take this opportunity to commend BRITA on its excellent staff who demonstrate and practice very valuable customer care, service and assistance.I will continue to use BRITA as a result of your valuable customer service.
A Hann, NSW

BRITA represents quality of water filtration and completely changes water quality and taste

R Domazet, NSW

It effectively removes the hard and chlorinated taste from our water, and were thrilled with the "New" flavour of our cups of tea
R Bannon, WA

With BRITA protecting my consumable water supply, that is one less concern I have to worry about in these uncertain times.
S Dixon, NSW

The Brita water looks clean, fresh and tastes like pure mountain rain water. My family's skin looks so much more radiant and glowing. And going to the toilet is..well a breeze, because we can easily drink our 8 glasses of BRITA Water every day
C & L Baker, QLD

Brita is among the best filter systems I have found, as it reduces the vast majority of substances. I am concerned about atrazine, lead, chlorine and its by-products, asbestos and also cryptosporidium. Many other systems only reduce a few things of these at best. And we can't forget BRITA is also EASY to install & Use!
D.Krunic, NSW

Its a modern design, the filter water tastes crisp and our 6 year old gives Soota (our goldfish) a drink because it "likes clean water too!"
E. Guizzo, VIC

B - Beats tap water
R - Really takes impurities out
I - Ideal for cooking & drinking
T - Tea tastes great
A - Always recommended
A .Kouliams, SA

My children are excited to drink water again! They love to get interactive and fill up the filter and do the taste test (blind folded) to their friends. Everyone always chooses the BRITA filtered water
T. Gray, NSW

Pure fresh water makes me drool, Love it because its really cool
Healthy giving properties cannot be missed
BRITA! Always thirst on my list!
B .White, QLD

Water beats dehydration
When your in a hard situation
Eight glasses a day is advised
To keep you healthy and revived
K .Heagney, VIC

I've filtered out the rest, now I drink only the best!
V .Jakupec, VIC

My reasons for buying a BRITA Filter Jug were (a) the taste of our tap water, which has become almost undrinkable (b) from a health concern, because I have recently adopted a “2 litres a day” regiment. Taste – critically important when drinking water has a “discipline” and without the imperative of thirst – as well as the cost of bottled water were further reasons. I was encouraged to buy BRITA by the attractive ( and informative) packaging – not least by your 30-day guarantee. But my main reason was a lifelong reluctance to “economise” on a personal health-related product. Your recommended “tea test” was quite persuasive – conclusion visual demonstration that the BRITA effectively removes impurities as claimed. After drinking both cups of tea and appreciating the difference in clarity and taste, I noted the mug that had contained tap water was discoloured. The filtered water mug was left perfectly clean after drinking. One valuable product benefit not specifically covered on your card Is that the taste of Scotch is greatly enhanced by refrigerated filtered water. Your literature expresses thanks to me for buying BRITA. I rather feel the thanks are due to yourselves for making this product available.
R.A. Robinson, WA

We have used the BRITA Water Purifying Systems for more than 10 years now, firstly with the "jug" version and more recently the Tap Filter System. Even living in Melbourne with its reputation for the 'best water' in the world we much prefer the taste of this water after it has been through the filter system. Our family will only drink the filtered water now and not water directly from the tap
L & R Fletcher, VIC

"Water has never looked so inviting, more encouraging to drink when you see it for yourself in the fridge and the very little space it takes compared to your old usual jugs of water. I am thrilled and love it! There is that something about it. I have a wonderful husband who could sell Ice to an Eskimo. Now we hope all our friends too will follow from us and buy a BRITA. So get ready for the onslaught for Buying and Enquiring"
J .Rumble, NSW

"In a lot of things we buy and use everyday, there is a lot of uncertainties in what products are in them. The same goes for our water. With BRITA Filters you are guaranteed of pure, filtered water, without huge costs. It is also very easy to use"
D .O’mara, ACT

"BRITA Filters are the best BRITA Filters pass my test BRITA Filters beat the rest BRITA Water tastes the best"
D. Wallis, NSW

"10 out of 10 Brita. Great value of product for such a pure filtration system and outcome of 100%, mouth watering wholesome water. Thank you, good one BRITA. I am stoked and 100% satisfied"
J. Gozdzikowski, NSW

"I dont want MY BODY being a filter any longer! "
K .Manser, VIC

"Without any doubt what so ever, there is an amazing transformation of taste & quality. In fact I have done nothing but show it at any opportunity I have to vistors"
R. Rolston, SA

"The water tastes terrific! I hadn't realised how much tap water I drank until we moved from NSW to SA. I lasted a week without water now I'd never be without my BRITA."
K .Findan , SA

"I no longer buy bottled water when I can now have fresh, tastier water on tap at any time, and at very little cost. I just love my BRITA."
Mrs Francione , VIC